Allison H.

I used this company bc it is what is recommended through the Sony site… they never called to say that it was ready and then when I finally got it back, they fixed the broken lens focus, but had broken the view finder. The problem is, I had bought a new camera in the meantime so I didn't use this one for a few months… I had only tuned it on and checked what was damaged had been fixed and then put it away. The first time I actually used it, I realized it had been damaged in this new way by precision camera… but now it is past their warranty so they won't take ANY responsibility for the "repair". My only option is to pay the minimum repair fee of $300 again. The very least you could do is offer a discounted repair fee? I'll go somewhere else, thanks.