I bought several things - 3 were nice, 1 was ok but cheap looking and 1 was awful and I wanted to send it back.
The convertible element is nice, but really, you can buy a few extra fittings at a hobby shop and make your own costume jewelry convertible.
And the prices - wow, really overpriced.
I hated one item and tried to send it back. No easy way to do it - you have to contact your "stylist" and if they're not available, hunt at the website for the return process, then get an email with a return label - it took so long that I ended up keeping it.
By the way a lot of genuine Stella And Dot is available on eBay for a discount.
Think twice - you can just buy necklace extenders or extra fittings and make your own convertible jewelry!