Alon H.

This company is AWFUL and their customer service is even worse.

We have had several bad experiences purchasing on cheap Caribbean and last one we booked a room on cheap Caribbean and my family on Expedia.com. I arrived and got the economy crappy room and my family who were smart to use Expedia received a normal room.

I complained to the manager and even he was comparing cheap Caribbean to Expedia saying that cheap Caribbean was inferior to Expedia. Shortly after he threatened to have me physically removed from the hotel which I had never encountered in my life. This happened at Dreams Aventuras Riviera Cancun which I would never recommend unless you want to have a bad experience.

I then complained to cheap Caribbean or Apple leasure group and they responded that they investigated and basically putting the blame on me.

Never use Cheap Caribbean no matter how good their price may be because you get what you pay for and this group does clearly not believe in customer service or customer satisfaction.

They ruined my family's trip and my mom's 80 year birthday and my anniversary.

Terrible company! Use Expedia instead, never have had any issues