I'm new here and just found the shop I ordered a few weeks ago. After reading these bad reviews I feel myself so lucky because I got the items from aqilabuy and the dress is same as the picture. But before this period I'm so worried because I've waited so many days but still not get my order for my friend. I sent many emails for my order status and finally they replied. Told me the order's tracking information so that I could find it which made me a little relaxed. But I still waited some day to received it. Their customer service Berry explained to me that the shipping I chose would be slow and suggested me to choose a faster shipping if I need in a short time. Whatever, I finally got it. Maybe I'm really luck. I really love the dress ordered.