They ruined my daughter 21st birthday. I'm thinking of taking legal actions against these scammers. Red flag is that they use different names. I booked a trip with them and later canceled due to them wanting an ADDITIONAL $1,000. It's been over a month and still no refund and can't get in touch with a live person. That money they took and have yet returned was to celebrate my daughter 21st birthday. I would rate them a NEGATIVE 5 stars