Fast and in mostly effective!
I have received most of my orders within 2 weeks time, which is quite good for items from across the globe. Everything was as promised except for a tripod end screw that didn't fit, but nothing that would keep me from using it. Perhaps the only down side is the poor quality english in which you sometimes struggle to understand
Dear Althea W,
I'm sorry to bring you a bad customer experience.
If there is any problem with your order, we will promptly solve your satisfaction. Please feel free to contact our customer service if you have any questions. Please is there any possible to update me your order number or email address? So that i can check the details and supply you a solution as soon as i can.
Tomtop.com