I booked a flight then a few hours later I decided to cancel it. Their site says you can call and cancel risk free if it's within 24 hours of booking the flight. So I called and first they were only going to give me 80 of 180 dollars back then I kept arguing and they bumped it up to 120. They said it was because of delta. So I got off and called delta and they have the same 24 hour cancellation policy. They said I should have received the full refund. I sent them all the information and am waiting to hear back from them. I will never use them again and I am warning others about how bad they are.