Alyson M.

So rude… I have spent so much money with this place and last two orders have been ridiculously longer than before. Contacted customer service and they were so rude about it! They definitely don't value their customers! Rude rep told me to "please do" when advised I'd be leaving a review about this and then tried to say my orders were flagged for "fraud" as an excuse… also told me that they're "just customer service" and don't fill orders… funny thing is, this just happened and as I'm writing the review the order was just now conveniently filled… stuff happens, that's understandable… but the rudeness and lack of respect when you're a paying customer is appalling! I will be going elsewhere for kratom going forward! Keep in mind, no proof of it being "flagged" was sent… but order was finally shipped so clearly customer service has the ability to contact whoever is fulfilling orders. Products are good, slightly expensive but the arrogance of the employees is what's going to have me looking elsewhere!

Quick and easy purchase. Great products, can't wait to try!

I normally bring my clothes to a local upscale consignment store and I never expect much because they are in the business of making money. Of course they are not going to pay much for even brand new designer clothing, because they in turn are using the items to make a profit, so not much is to be expected. I often purchase items thinking I found a great deal, yet, often times don't end up wearing what I purchased. The local consignment store, I normally walk out with between $80.00-145.00. I think that is pretty good and I certainly did not expect anywhere's near that amount from thredUP. I was curious and wanted to try it, so I did... I was not expecting them to show me what they purchased and then right after to send a follow up email showing items that already sold. The items they supposedly purchased were brand new condition, the majority purchased were jeans, a couple blazers and a couple tops from Victorias Secret. I ended up with 9.45. Less than. 75 for each item they purchased. I will never do that again!