I ordered a nail drill on April 18. I received an email stating it had shipped. Tracking shows it was last scanned on April 29th. I too tried to contact the company to cancel this order because their return policy says 30 days from purchase. They told me I couldn't cancel since it had shipped. It's now May 28th and it's still sitting somewhere over in China. It was only $25 and I've wasted that much money before but still very disappointed!