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Crutchfield poor service after the sale
Purchased new higher end Denon receiver because of the tech support services available. Had problems with our receiver from the beginning with no sound at times. Crutchfield was not willing to exchange the three week old unit and had no solution to solve the problem other than to ship our new receiver into a service center at our expense. We could have and now know, should have just purchased the Denon receiver from place with better price as Crutchfield customer support isn't worth anything but a friendly person to socialize with on the phone
Tip for consumers:
Lack of support if you have problems with purchased items
Products used:
Denon receiver
Placed an order for one item, the day they were to ship, they canceled my order and said they "didn't have enough supplies to fulfill my order"
What a waste of time
Tip for consumers:
Whether or not the item is in stock
Products used:
Had to reorder from another company
A hasn’t received any thanks yous.
A doesn’t have any fans yet.
A isn’t following anybody yet.
Empty.
1st system i bought died in 1 year had to send it in JVC,, and it was 3 weeks getting repaired. I...
Horrible Sales Support and possibly one of my worse experiences ever. They do not care about...
