I made an order and it never arrived, I sent them the proofs and they just told me excuses saying they sent me a mail because they got a wrong address but is not true, then they said that they going to talk to the delivery company but they didn't and nothing change... it's happened a month ago and I didn't receive my refund, every time I tried to communicate with them they said they can't do anything because the don't have the package yet, DONT WASTE YOUR MONEY
Dear Customer,
Greetings from Modanisa!
We are deeply sorry for your experience which you face in your journey in Modanisa. As Modanisa Customer Service, we value your feedback and aim to make you satisfied with our products and service.
We want to help you in the best way we can to solve your issue.
If you could send us your order id, phone number and e-mail address, we would like to handle your issue in detail.
Please do not hesitate to contact us on trustpilot@modanisa.com for all your questions and queries.