I have paid over $300 for a military flag box with engraving. I have received the box with no engraving and to pay that much money for something you think it would be top notch there's a chip out of the wood. The paper background is cut up. No one will answer the phone there. I have left messages and emails and have had no reply. Please do not use this company do your research first I could've paid a lot less for better.