First off, judging from sentence structure and language of the negative reviews below, they are written by the same person. The person is either a-has nothing better to do, or b-a competitor trying to trash the website. I had a positive experience with these guys. They completed what I asked for, within the time frame that I specified. Also had to make some last minute changes to instructions for the assignment and got a hold of the operator very easy. I think his name was John Taylor. Thanks! Will use this service again.