As so many people have said already "I wish I'd found the reviews before I bought"...
Londoner Hoodie finally arrived, can't imagine it will keep me warm in London this winter, though I have to say after finding these reviews it isn't quite as bad as I was expecting. But that is not saying much.
Their tracker didn't work, customer services don't answer emails, and delete negative comments on Facebook (I think they have also blocked me from making new comments).
Overall very shoddy and I will never buy from them again.