Amanda R.

First I purchased 5 items from their company. And for a month I never recurved any shipping details. So I reached out in concern. They told me that they lost my package and that they could give me a refund or store credit. I asked for a refund and a credit for the inconvenience and they told me they would only refund my money. So they hold my money for a month, lose my package, and I have to find out for reaching out myself. They would have never contacted me. And now I have to wait a week for my refund? Horrible customer service.