Amanda S.

Ordered candles for my grandmother's 92nd birthday 6 days ago. I immediately got a hold on my credit card for the amount, and an email saying "we're getting your order together now". Six days later and the order is still in process? That's unacceptable to wait until the last minute to send because I chose the shipping option that said 8-10 days. That should be with leeway for the postal system. But to just not send for six days is pathetic. They're candles! And it's 2023. I have ordered from about 7 other stores in the meantime, shall and large, and have either received them or they are on their way. This is a very outdated company, and I will not be ordering from them anymore. Do better!

I ordered 6 items, sent in 3 different shipments. One item was back ordered, said it would be shipped by 5/29, we are on 5/31and still not shipped. I need this for an event on 6/3, they could care less. Chatted with customer service, they have american names but are located in India. Sat in the chat for an entire hour with this individual, taking 4 minutes for each response, providing repetitive answers that mean nothing, and getting nowhere. Was told it would ship in 24-72 hours, then came back and said it would ship today. I told them if they were going to be sending my item late then I want it shipped overnight at their expense, I was then told that they don't have shipping options, which is a lie. Said they would fix the situation then offered a coupon. Will NEVER shop here again. For the price point, you should NOT be shipping your customer service jobs to India, there is a language barrier, no sense of understanding, and its a perfect example of a company overcharging for merchandise but cheating out on the pay to their employees. The epitome of selfish. Until they want to do better for customers, I will not be shopping there. Also notice that for all these horrible reviews, which I whole heartedly believe, not one single time did they bother to respond or offer resolution. Disgusting overpriced company, who sells cheap s*** made in China. Never again!

Update: its now 6/3, over 72 hours and item still hasn't shipped. Talked to another person in India and was told they would send out soon, then he said they would send it "in a few hours". Excuse after excuse. Stay away from this company, it's absolutely atrocious how they treat people. Charge is pending on my credit card, so will reverse it once it posts. Such a scam!

Will never order from here again. Ordered on 11/29, and package is currently sitting at the post office for the last 2 days because calendars.com did not want to pay the extra money to have UPS deliver it. Unacceptable. Also, they offer a 30% discount if you spend a certain amount, but they won't apply the discount automatically, so unless you see the code, they're hoping you miss it, and i did. I ended up paying more than the next guy. Sending a calendar shouldn't take over 2 weeks. Now I have to hold off on sending my 91 year old grandma her Christmas package because of this stupid item. I either have to send it separately and spend an extra 15 dollars on shipping, or wait on sending everything and risk it not getting there on time. Will never shop at a place this this again.