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If there were an option for zero stars this is exactly what this website would receive. Never order a book on this website! Horrible customer service, only through via email which is ridiculous. Weird return policy. Does not provide shipping labels for returns (which you must pay for) which is weird because other websites usually offer a shipping label for returns. Overall bad website. Stay off of this website, there is plenty of other websites that are more worth while for example chegg, bookrenter, neebo, bigwords etc. I also received an instructors edition of the book which is not what I ordered and since I have to pay for shipping I don't even want to return the book but now I have to because you can not sell an instructors edition so that doesn't leave many options for me. First time customer and all I can say is that I'm disappointed in this company and will NEVER use it again. Thanks bookbyte for a horrible experience. Read reviews before purchasing anything online, because if I did I would have never ordered from bookbyte. They have all negative reviews for a good reason
Amna H.'s review of Bookbyte earned 4 Very Helpful votes
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I sent my books to this company without reading reviews. It seemed to good to be true that they...
Hi Amna,
I apologize for the delay in responding to your review. Unfortunately, we are no longer able to provide telephone support. Our customer service is available via email. Emails are generally responded to in the order they are received within 24 hours however there may be slight delays during peak season. All our textbooks can be returned for any reason 14 days from the delivery date for a refund of the purchase price (not including shipping and applicable taxes). Please email our Customer Service team directly if you have any further questions or concerns.