As a service they are fantastic, but I've only just now noticed the charges on my invoices for the goods, and shipping, and then other which is their charges for the packing and storage. My last order was 9500jpy approx. Goods and 9628jpy Shipping but the other was 9231jpy which at the moment is close to £51? On top of the shipping itself which was over £50 it can cost a lot more than I thought so please bare this in mind when buying. Not only that if it gets shipped by DHL they just invoiced me for £49 import duty on £50 worth of goods, this is not Juace fault but in their invoice, I feel it should just be for the value of goods only not the whole charge. For service, you can't fault the excellent way they pack your goods but for me, this will be my last order from Japan as it cost way more than expected.