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Amy A.

North Dakota, United States

Contributor Level

Total Points
83

1 Review by Amy

  • FansEdge

12/29/22

I order a jersey which wasn't on sale, but they were offering free upgrade to next business day shipping. I placed my order and then it showed that it would ship within 5 days. I contacted customer service that said the next business day shipping wasn't available even though the website was marketing it and I offered to send a screenshot. Customer service was not helpful and disconnected the chat twice. I won't be ordering again. Hopefully I get the Birthday present in time...

Service
Shipping
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Chastity S. – FansEdge Rep

Amy, I'm so sorry, we really dropped the ball on this. We would love a chance to make this right. If you will email customerfirst@fanatics.com with your order number
And name, we will be happy to make this right. We apologize again for the inconvenience and hope to hear from you soon. Sincerely, David

Amy Has Earned 3 Votes

Amy A.'s review of FansEdge earned 3 Very Helpful votes

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