Amy B.

Ordered New England Coffee's Pistachio Ice Cream, received Pistachio Creme. Different name and packaging. Company refuses to admit their fault and tried to tell me it the same. It's not. I've had both before. I want exactly what they advertised and I ordered off their website which is the Pistachio Ice Cream. They say they will refund product cost minus shipping but I have to send mail back at my cost. Not acceptable for their error! Kylie from customer service, and supposedly a manager, was rude and just kept telling me it was the same. HIGHLY recommend buying elsewhere if you want to get exactly what you order.