Amy D.

LIVING WAGE 2% SURCHARGE AT RETAILER IN CHICAGO... NO KIDDING, CHECK YOUR RECEIPT!

IS THIS EVEN LEGAL? I've been upset and bothered for a week about this...

I think retailers are saying to their consumer "you voted for a minimum wage hike... so you pay for it." Or it is a sneaky way for the retailer to avoid paying taxes on income/increased revenue of 2%. Do they pay payroll tax on 2%? I doubt it. Deceptive indeed. It feels like a forced gratuity and that IS ILLEGAL. I saw this for the first time last week and was furious. Especially since NOT ONE employee acknowledged me while I was shopping. I refused to pay and asked for the management who immediately refunded my money. Although it was only $1.20. It's the point of... you pay your employee... I already pay enough. And instead of pissing off your customer over such a small amount- just raise your price by 2% -that I would have never noticed if you put it in as a price increase... you look like a jerk... bad Public Relations silly retailers - bad PR indeed.

Update, after several months (18 month member, 6 month update from first review) the service has NOT improved. Delayed order of 9 days recently. They require you to have a minimum of your subscription (went from 10 itrms to 3 because i was not getting good fashion options or good service/quality of items) they require a minimum of closeting double your subscription plus two in your closet - this means i should always maintain a minimum of 8 items if i subscribe to 3 itens or they send nothing... and it is suggested at least 25 items should be in your closet, to assure no delays in shipping (btw they do not notify you if you are below minimum, they also do not automatically pull from your reserves aka on hold items. Instead they do nothing until you notice no activity and call them to find out why they have sent nothing in several days... I had 25 items in my closet and they had zero of those items in stock to send to me. So they did NOTHING UNTIL I CALLED AFTER 9 DAYS! Why do i have to call you to ask you every time? Man do they have a need for a statistician for real. It's not my problem I met my side of the bargin by paying my subscription on time AND meeting the required closet minimums. Yet I had to practically demand compensation for the 9 day delay... the customer service rep acted like it was my issue they couldn't keep up their side of the deal. They just said "add more clothes and maybe you'll get shipments faster" huh? When my upgrade items expire I plan to cancel - I recommend not to bother. The personal time it takes to make them hold up their end of the subscription concept is NOT WORTH IT.