Thumbnail of user amyg1612

Amy G.

1
Level 1 Contributor
Michigan

Contributor Level

Total Points
421

4 Reviews by Amy

  • TurboPhoneSpy

1/29/23
Verified purchase

Don't get this app. It's garbage and doesn't work like the site says. Don't get scammed. They're liars! Get a different app that'll work loke it should! Only things that worked was the contacts and photos even the it didn't give me all the photos. GPS tracking stopped working. Nothing worked and it doesn't do or give you all the information the site says. Unstalling and reinstalling doesn't work or help. I had reached out to their customer care support and they kept saying it works now and uninstall and reinstall it. They were of no help whatsoever. So trying to get them to help is a joke!

Tip for consumers:
Don't get this app! Garbage! Doesn't work! Customer service is of no help!!!

Products used:
App/software

Service
Value
Returns
Quality
  • mSpy

1/25/23
Verified purchase

TERRIBLE! They should have a money guarantee and change their return policy! Sometimes you can't get physically access when you think you do or might. I thought I had physical access and he cha get things on his phone so I dont anymore and they WON'T refund me. So I LITERALLY WASTED and spent money on so etching that is worthless and a piece of $#*! junk that I can't use at all! So $#*!ed up! So $#*! this site and their $#*!ty $#*!ing policy! I DO NOT RECOMMEND THIS! Make sure if you purchase something glove this they have a mo eye back guarantee to ensure you're not wasting your money on something that won't work for you! $#*!ty company and policy!

* mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user andlyh
Sergey V. – mSpy Rep

Dear Customer,

We apologize for the negative experience you had with our company and the product you purchased. We understand that not being able to achieve the desired physical access can be disappointing.

We understand that you believed you had physical access but later discovered that it was not possible in your particular situation. We apologize for any confusion or misunderstanding that may have arisen. To avoid such situations in the future, we recommend thoroughly assessing the feasibility of physical access before making a purchase.

While we cannot provide a refund in this case, we would like to offer our assistance in resolving any technical difficulties you may be facing. Our support team is available to help troubleshoot and explore alternative options to make the most out of your purchase. Please reach out to our customer support at mspy.com website or click Chat in your profile from the menu. So that we can assist you further.

We appreciate your feedback and will take it into consideration as we continue to improve our products and policies. Customer satisfaction is important to us, and we apologize for any inconvenience caused.

Thank you for bringing this to our attention, and we hope to have the opportunity to assist you and restore your confidence in our products.

  • Locations.condadotacos

12/29/22

Tried this place for the first time and it was delicious. Good margaritas, fresh lemonade, good food, and really neat interior. Local artists painted murals all over the inside.

Tip for consumers:
Good food and drinks.

Products used:
Food and drinks

  • Build-A-Bear Workshop

12/17/22

Id give it no stars if i could! Their cancellation policy is some serious bull$#*!! If you dont cancel your order that you place online within the first hour, they cannot cancel your order which I think is some serious bull$#*! since you can't get ahold of any customer service agent until a certain time! So make sure if you place an order it's within the time frame a customer service agent will be able to help you otherwise you will be $#*! out of luck!

Tip for consumers:
Make sure if you're going to place an order that it's within the time frame that someone will be there so if you want to cancel you have an order from the time you place the order to cancel it otherwise you are $#*! out of luck!!!

Products used:
Placed an order and apparently I was more than an hour late to be able to have the customer sevice agent cancel my order

Service
Value
Shipping
Returns
Quality

Amy Has Earned 1 Vote

Amy G.'s review of TurboPhoneSpy earned a Very Helpful vote

Amy hasn’t received any thanks yous.

Amy doesn’t have any fans yet.

Amy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user haleyb202
6/14/23

I used this app to help me get my boyfriend's phone piece of data and help me with access to see...

Thumbnail of user amberd727
3/11/23

I purchased this for $150.00 only to find out I couldn't use it so I asked for a refund and I...