I ordered a dress for a wedding. When the order arrived it was someone elses order in the package and not my dress. I called CS expecting that they would apologize and immediately send me MY order. To my shock, the girl told me it would take 3-4 days before my credit would go through so that they could recharge me again. What the hell?! The only way I could get my CORRECT order sent was to open a credit card through them that they could charge my already PAID FOR DRESS. NEVER AGAIN!