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Amy J.

Contributor Level

Total Points
84

1 Review by Amy

  • Industry West

6/11/22

All I can say is very cheaply made products for a very high end price. I purchased both a sofa and a chair after emailing the company asking a few questions regarding comfort level and quality. My answers were not honest answers. The set I purchased was given a comfort level of a 7.5 by the company's representative. When it was delivered I rated it a 3.5 at best. The most uncomfortable non livable sofa I've ever sat in. The disappointment was huge. I spent so much money and took a gamble based on the company's professionalism. I would never recommend this company and will never ship here again. While the set aesthetically looks nice, that's about all it has going for it. My sofa slants downward even. It's not well made at all. More of an industrial sofa, not anything you'd want in your home. You live and you learn. If I can prevent just one person not to buy from this company based upon my review, I did my job. Shame on them for selling incredibly expensive pieces of furniture that don't have the comfort or quality to back it up.

Products used:
Sofa and chair

Service
Value
Shipping
Returns
Quality

Amy Has Earned 4 Votes

Amy J.'s review of Industry West earned 4 Very Helpful votes

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