Amy R.

Tip for consumers:
Shamyra was the rep I dealt with online. They items shipped later than promised, they never had accurate updates leading me to believe this is all done outside the country potentially. My return almost a month later still has not been processed even though my return has been received weeks ago. Truly disappointed.

Products used:
I bought a ring and two bands, one was bent upon arrival. Ring did not arrive as it had been pictured. Customer service was slow to respond. Given my disappointment they still kept my deposit. I did not change my mind about my purchase I will buy locally - I would not recommend buying from this online retailer, get price matched at your local jeweler and know what you are getting. To return you must pay shipping and insurance via UPS which is $200+, this has no moral compass and for the money spent no personal touch or investment. BEWARE!