We ordered 3 toilets and all 3 had issues, no bolt holes, cracked glaze, no side holes to access bolts, missing parts. Decoarport Montreal does not take owner ship of the issues they ask you to contact the manufacture in China and frankly we have been dealing with them since Aug 2021 and over 25 emails and still the replacements have not been sent! Just no help at all to resolve the issues.