I placed an order November 21st, 2020 for a christmas present. On November 28 I received an email stating my canvas was in production. On November 30, I received another email, but this time from the CEO, stating I should have received my canvas and asked for a review. Since it had only been 2 days, I gave it another week before thinking about email their customer support email address. Sent two emails and filed a paypal dispute before I could receive one email back stating my product was still in production and would be atleast another 5 to 7 business days. This was 3 weeks after the first email stating 5 to 7 business days. Over a month later and my canvas had not even moved. I escalated my paypal claim and after receiving zero info from the company Paypal closed the claim in my favor. Highly suggest reading these reviews before placing an order! You may NEVER receive your order.