Out of 16 items they accepted only 5. They said that the other 11 were "unclean or stained." That is absolutely untrue. I've consigned for years, know how it works, and wouldn't bother sending unclean or stained clothes over. I didn't buy the return box in case items weren't taken because they were all in excellent condition (J. Crew, Madewell, French Connection) so now they're just gone. They'll take pictures for you of the clothes they reject so you can "see" what they're referring to but it's a lie. Not one of the pictures demonstrated anything less than excellent condition. CONSIGN SOMEWHERE ELSE, THIS COMPANY IS A JOKE.