I think that Media Markt overall is a great shop chain. I have had experiences with Media Markt in both Poland and Russia, and I can say that the experience and the service were quite nice. I just wish that there were more people in customer services because sometimes people have to wait in order to get help. Prices were normal and the product was in great shape. Also, they offer the possibility to return the device in two weeks if the device is having problems. The insurance was for two years and they even offered 10% off and a pendant as a gift.