For Business
Write a Review For Business Write a Review
Thumbnail of user anad170

Ana D.

Contributor Level

Total Points
80
0
1

1 Review by Ana

MyTrip

  • MyTrip

“THIS AGENCY USES RECORDINGS TO AVOID TALKING TO CUSTOMERS, I RECORDED THE GUY "TALKING"AND HAVE PROO”
11/18/20

I was on the phone, on hold for 45 minutes, spent 20 euros! On fees, the guy answers the phone and after talking for 9 seconds he hungs up!

THEN, he calls back and passes a recording! Literally a guy saying "hello can you hear me, call me back, what's you name"

They pass by as a Portuguese agency because they have a +351 number, but it is an indian agency that redirects all the phonecalls to wherever they are.

I AM SHOCKED WITH THE LEVEL OF INCOMPETENCY AND HOW BAD THEY DONT CARE ABOUT CUSTOMERS

Tip for consumers:
DON'T!

Service
Value
Shipping
Returns
Quality
  • Comments (0)
  • 217K Views
Helpful  (0)
Thank you

Ana hasn’t received any votes.

Ana hasn’t received any thanks yous.

Ana doesn’t have any fans yet.

Ana isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user manohara2
Manohar A. reviewed MyTrip
5/1/24

It was the worst experience.only one leg of my flight was cancelled.My trip asked me to reach out...

Thumbnail of user ruthf953
Ruth F. reviewed MyTrip
4/30/24

Hi, We appreciated your efficiency in handling our order, but inevitably feel misinformed...