Worst website I've ever ordered from. My order never reached me and when I contacted customer support I was told to check the post office or my neighbours for the package, After 2 month I finally asked for a refund, but I was actually given stupid points to use on their website and get this... couldn't even use them to basically get something for free, but I was supposed to pay 80% of the product and then use some points. Ridiculous and disgusting! They basically stole my money! Beside that I noticed I can't even delete my account on their site, so I just unsubscribed from their annoying newsletter and swore never to buy from them or recommend it to anyone! It's sad they're still up and running! What a shame
Dear Anamaria P.,
Sorry for the inconvenience caused by us!
Would you please tell us the order#? Then we can handle problem for you easily.
If you have any problem, you can also contact our online service:
http://www.tmart.com/support/live-chat.html
Have a nice day!
Best wishes,
Tmart Service Team