Anastasia L.

I ordered from this company a wooden sign that, when it arrived, was far too large. I contacted their Customer Service who said to return the item in the original box and mail them the postage receipt for reimbursement. Well, two months later when I inquired as to why I had not received the reimbursement postage refund I was told their Returns Department said because there was nothing technically wrong with the item they would not reimburse me for the large amount of postage it took to return it. I had followed their instructions perfectly, yet no refund. So much for their stated goal of customer satisfaction.
Don't do business with these people.