Ana T.

I went to UPS Store #2545, 1905 W 4700 S, Salt Lake City, UT, around 11 am today.
I asked the woman (I can not say "lady"; she's not), a question about my charges and she yelled at me screaming "READ! READ! READ!"
I felt so bad, so humiliated, I barely could say, "I didn't know. Don't treat me as a stupid".
I am pretty sure it was because of my accent. Is it a reason to yell at a customer?
Time ago I worked at UPS and we were taught that UPS treats every PACKAGE as an HONOR GUEST (it was in Arizona, for the 5-day training to be a Delivery/Driver).
I wish this old gray, curly hair woman treated me as a package... but she did as garbage... shame on you, UPS, having this woman working with people!

Greatly Offended Customer

PS, this is not the first time I go to this store, but this is the first time I've been so humiliated as she did.

I went to UPS Store #2545, 1905 W 4700 S, Salt Lake City, UT, around 11 am today, April 8,2020.
I asked the woman (I can not say "lady"; she's not), a question about my charges and she yelled at me saying "READ! READ! READ!"
I felt so bad, so humiliated. I barely could say, "I didn't know. Don't treat me as a stupid".
I am pretty sure it was because of my accent. Is it a reason to yell at a customer?
Not long ago, I worked at UPS and we were taught that UPS treats every PACKAGE as an HONOR GUEST (it was in Arizona, for the 5-day training to be a Delivery/Driver).
I wish this old gray, curly hair woman treated me as a package... but she did as garbage... shame on you, UPS, having this woman working with people!

Greatly Offended Customer

PS, this is not the first time I go to this store, but this is the first time I've been so humiliated as she did. NEGATIVE STAR.