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A huge thank you for returning the cost of my shoes to my card. Also, thanks for the $10 credit on my next order. This is perfect. I intend to reorder the very same shoes because i love it. And i will indeed continue to order from lulus. Great customer service. You made my day. Just wish i could return the shoes. Thanks
* Lulus attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hi Ancie!
Thank you so much for your reply. I am sorry for any confusion. The $10.00 in credit was sent as an apology and for a future order. This was not a refund. Your order's total was $27.00 and this was refunded in full. You will not have to return this. Your refund should have posted back into your account with 3-5 business days. Have you seen this yet?
I look forward to your reply, have a great day! XOXO