I have purchased a bed with this company and got the payment collected on 15th december 2016. Knowing I would be away, before I ordered I called and asked for a delivery on January the 7th Saturday. This did not happen.
Lots of occasions where they have NOT answer my calls. Once they picked up the phone and mentioned they couldn't attend my query because "the sales team is away on lunch break". They said they'd call me later. Of course they didn't.
Finally I called again and they called me back to confirm that I would receive a call to advise on the slot for delivery on the 14th. Their excuse for not delivering on the 7th as requested was nonexistent, simply "there was nobody available to deliver the item". Bravo... Simply amazing.
Anyhow, they confirmed via voicemail, via email and later on a phonecall that I'd receive the bed today 14th between 1 and 6pm. Check the time... Of course, yet another disappointment from this company. It's been a month they have processed my payment (considering I haven't received what I paid for, shall we agree on calling this a theft?)
I can provide details to anyone enquiring them. Do yourself a favour and do not buy from this company.
Ander.
[Beds4Less.net Rep] Hi Ander, As we are closed today, I am responding to your review from home. I have just spoken with the driver who is delivering your bed and he has delays throughout the day. He is 5 miles away from your address and should be with you by the time I respond to this review. I apologise that your allocated time slot has ran over by approximately 30 mins. Please accept our apologies.