We purchased an under-sink garbage can pullout system, and it did not fit so we asked to returned it. Returns are ridiculously expensive, because they make you pay the shipping, and it costs a bundle - plus they then add a 15% re-stocking fee. We had to pay almost 50% of the value of the product to return it! Their website has false advertising saying "easy returns". That is far from the truth - they make it ridiculously difficult to return to them and cost prohibitive! Do not shop there!