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I received a damaged bottle of cologne, which would have been no big deal if so much hadn't leaked out in transit. When I contacted customer service they made me send pictures of boxes, slips, the bottle, etc for three weeks before telling me they weren't going to do anything about it.
Save your time, energy, and money, and do not purchase from these guys. If you do, I sincerely recommend you do not attempt to get any help from customer service, as they will not help you under any circumstances.
Tip for consumers:
I think they are selling damaged colognes; hence their cheap prices, but they do not tell you that's what they are doing. So in my case, I got a damaged cologne and though they do not warn you, they also do not let you exchange it for an undamaged item.
Products used:
The Lattaffa Hayaati and Ramz.
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Empty.
This is horrible its smells like water. Right nothing it smells like nothing. How do you get away...
Hello Andre,
Thank you for taking the time to share your thoughts. We genuinely appreciate your feedback and regret any dissatisfaction with your product.
Based on the images provided and on the amount of protective materials on the shipping box (presented on the images as well), we were unable to conclude that the damage occurred in transit. Additionally, there was no visible leaking in any of the shipping materials.
Nevertheless, as a courtesy, you may return the bottle to us.
Hope you have a great day!