Andrew A.

Just like the others have reported, initially when I reached out for support they were very responsive, the exchange went over several days. I was told the included license had expired but I never saw any mention of annual licenses when I first purchased the gate openers as I wouldn't have originally purchased them. I have 2 gate openers that worked but couldn't share keys. I gave them the benefit of the doubt and bought lifetime licenses and firmware updates. Then zero response's to my emails. The online account says my order was pending for 5 days. The support team never replied anymore.
If there is or was a server once in my opinion there isn't anymore. I wish I had seen the other reviews first as I would've saved my money.
They won't reply once they have your money.
If the other reviews are true I expect I'll receive a threatening email in due course saying that they will take me to court for being negative towards them. Good luck with that, I'm not in the EU, so just like them I can't do $#*! about what they did to me and like wise they can't do $#*! to me. Accept for the humble review of my experience.

Don't buy from them. I plan to report them to the Visa card company, maybe they'll get cut off from the financial card system or at a minimum they be block in my country. I did think it was strange in this day and age they didn't offer PayPal but now I realise why, because PayPal wouldn't allow this under handed practices to happen and they would be made to be accountable.