Purchased full coverage, had an accident, have sent in all the paperwork, this still hasn't been sorted 2 months later, would not reccomend other to buy full coverage policy. There is no number to call or to esclate to.
Hello Andrew,
Thank you for bringing this to our attention. We are sorry to hear about your experience. We are currently receiving a large volume of requests, so it takes longer than normal to process them. Our apologies for that. Please send us your booking number at support@bookinggroup.com and explain the situation. We'd like to look into this to see how we can help.
Have seen Dr Rory 3-4 times now for a special prescription, had another issue that needs to be referred to a specialist, no issues and he listened and had seen a photo of my skin issue. Had been to my GP and seen a few locum GP who all said different problems. He is really professional and listens to him patients problems. Would recommend to all.
Hello Andrew,
Thank you for bringing this to our attention. We are sorry to hear about your experience. We are currently receiving a large volume of requests, so it takes longer than normal to process them. Our apologies for that. Please send us your booking number at support@bookinggroup.com and explain the situation. We'd like to look into this to see how we can help.