The webmaster spoils what could be a great site. He really doesn't care about the atmosphere on the site, or whether the site works properly. He lets people get away with very unpleasant behaviour. Also the site is full of bugs that never get fixed. And the webmaster almost never replies to e-mails. And on the rare occasions that he does, he doesn't care about what the person has written to him about. The chatroom is sometimes OK though.