Andrew K.

I had previously purchased a jacket from the company's website, and I wanted to buy another one of the same type. The second that was sent to me was similar, but it was not the same jacket.

I contacted the company through email, and explained the situation. I stated that I was prepared to exchange jackets upon the arrival of the correct one. I did initially get a response indicating the jacket was being shipped. Several weeks passed, and it did not arrive.

I sent several emails requesting the name of the carrier along with the tracking number. None of my emails were answered by the company. It is for this reason that I am giving the company a one star review.