Purchased "top" level subscription. Suspended without a reason being offered. Waiting a long time to hear result of appeal against suspension. Meantime lost everything, past contacts, messages (including exchanged email addresses and numbers and pictures), details of favourites, contacts. In my view "not guilty" of anything. Trying to get refund of access payment (originally was for a year, about six moths left) unsuccessful/unavailable. Lousy service, think thrice!