Andy G.

I bought some shirts on radioshack.com for my husband as a Christmas present (right before Thanksgiving), he loved Radio Shack. I got a confirmation email of my purchase. After waiting until Christmas to receive the order, it had still not arrived. Two days later, I attempted to contact them via their website (submitted a request inquiring about the order). I got an email confirmation, confirming their receipt of my request, stating they would get back to me asap. I waited 10 days, still no response, so I submitted another. FYI, there is a customer support number, but you can't talk to an actual person, it advises you to go to the website and submit a request. I waited another few days with no response. At this point, it was mid-January. I contacted my bank to have the charge removed, explaining the situation and was informed that I had 60 days from the date to dispute the charge, which had passed. Great.