ANDY N.

We can't blame everything on COVID. It does not take 2 months to ship a package to someone regardless of pandemic. I ordered something months ago thinking I was paying the price presented. Later on in the day I realized they charged me 10 dollars more due to Canadian prices. I asked to cancel the order the same day I ordered it. They refused and said " you won't regret this item". Then almost two months later I contacted them to tell them that I have not received my package yet and in fact, it has not moved in 2 months. They responded by saying that if I don't get the package in 7-14 days that I will be reimbursed. I then contacted them when that time frame had ended. And they take back their promise to reimburse me. They offer me a 10% discount on my NEXT purchase. (LOL) there will not be a second purchase - are you nuts? Then I look at their reviews. 1.4/5... Wish I had looked at their reviews before I ordered this item. From the reviews, it does seem I won't be happy with the product when it finally does arrive. I also told them that I am moving at the end of the month. Their response today is that it will be there in 20 days. So I won't even get the package anyway. Disgusting and unprofessional. You made 30 bucks off of me and from the sounds of it you don't seem to realize that 30 dollars is pennies when people read your reviews and don't order ANYTHING