Urban Outfitters promised delivery of my order before Christmas, and as it was a gift it would have been in order then to receive it before Christmas, but nothing was working about the delivery after ordering; not able to track the order, not any help and support at the customer service, they didn't want to help finding out where the parcel was and then pushing it to arrive in time. I should have ordered from another shop, this is a really bad service, for Christmas customers.