Angela B.’s Reviews of Lotus Leggings & more

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Women's Clothing

11/4/18

BUYERS BEWARE - in particular Canadian Buyers. For those of you used to quality products, do not order. The pants do not pass the bend over test, they are thin and see through. The bras do not have sufficient side coverage for some of us. The biggest issue is the return process. Despite what their return policy states, they did not waive the $5.00 restocking fee for the items. It also cost a lot of money to ship back to the US (not their issue but something to be aware of. Initial shipping took longer than expected. Also any and all emails with their "support" team are canned responses, with no real dialogue in any of them. They were more than willing to offer me a $15.00 discount on my next order but completely unwilling to refund me my money for their defective product.

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Lotus L. – Lotus Leggings Rep Over a year old

Hi Angela,

Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.

Thank you,
Lotus Leggings