This is not GiftTree's fault, but FedEx delivered my shipment (which was supposed to go to my daughter in an apartment - it clearly said "Residential Delivery") to someone at a pharmacy. It was even signed for. So now I'm in the hell of FedEx claims while they pretend to figure out what happened. Meanwhile, my daughter's graduation gift was ruined and I have no options. I won't order from here again mainly because they use FedEx. Very expensive and disappointing.