I recently wrote a negative post about Sammydress because my order was never received. Since contacting them, I received a reply and also they refunded my money. The representative was very nice and my refund was funded quickly. I know they are a global company, but I just wished the shipping was faster as I too was going to wear what I ordered to a casual wedding. I still adore this company and go visit their website often and I will place another order in the near future but this time I will know what to expect.
Dear Angela,
Thank you for your feedback.
Before we ship out the order, we need to conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. For popular items experiencing stock availability issues, the processing time may be 5-10 business days.
Our team has reviewed your complaint and offered you a solution in the ticket. We are now waiting for your reply.
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/