Angela N.

Best all around service. Definitely the best customer service ever. Amazon Prime is sooo worth the $79 a year. I always get my packages within two days. I definitely get my membership money back plus so much more.

The 30 day supply is more like a 7 day supply. The main item is packaged in a big tube that is more then 60% air. What you are left with is nothing more then a deluxe sample.

Don't order anything liquid. Like $60 bottles of WEN shampoo if the temp will fall below freezing. My shampoo froze and never returned to normal consistency. Also it's not the shipping that takes for ever. It's QVC. They move like snails getting your merchandise out. A few years ago if you ordered something from them, it was on your porch the next day. I'm not sure why but any name brand, high end item I have ever ordered from them always breaks within a year or two. Rowenta irons, kitchen aid toasters... I replace them from a department store and they last forever?

Ordered a key chain with a clip art of a frog with a first name. After paying over $13 for shipping it finally came. The graphic and name were so tiny it looked like a dirt spot. Took over 3 weeks to get a response for a return. They told me because I approved the personalization, it was basically my fault. There was plenty of room on the key chain to make the graphic and personalization bigger. There was not an option to tell them this common sense request. I was too EMBARASSED to give it as a gift. The tell you SATISFACTION GAURANTEED but I was offered some sort of credit. I found their response to be arrogant, how dare they. My 3 year old could have done a better job. Was a little piece of paper glued crookedly in a circle.