My experience is exactly the same as all of the bad reviews posted! After spending over a half hour building my "FREE" cover letter, the site informed me I had to pay a $1.95 fee! I begrudgingly paid so I could send my resume off. Now 2 weeks later they are taking $39.80 out of my account, which will leave my account negative! DO NOT DO BUSINESS WITH THEM! By the way, the person that responds to every review - what a joke you are!
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can send us a private message or email us at customerservice@cover-letter-now.com
Best regards,
Cover Letter Now